Shipping policy
Processing time:
On average, orders will be processed and sent within 1-3 business days.
Domestic Shipping Fees (within Australia):
Standard Shipping (2-5 working days) - $5
Parcel Postage with Tracking (2-5 working days) - $8
Express Postage with Tracking (1-2 working Days) - $12
International Shipping Fees (outside Australia):
Post with Tracking: 10-25 working day delivery - $9.50
Express Postage (EMS Courier) w/ Tracking 3-7 working day delivery - $30
Estimated delivery times (via Standard postage):
Australia, New Zealand and Oceania: 2-5 business days United States 2-5 weeks Canada: 2-8 weeks United Kingdom: 2-5 weeks
Europe: 2-5 weeks
Asia Pacific: 2-5 weeks
Latin America and the Caribbean: 4-8 weeks
North Africa and the Middle East: 4-8 weeks
Please note: We'll do our best to meet these delivery estimates, but cannot guarantee them. Actual delivery time will depend on processing times at Customs and the delivery method you choose at Checkout. Unless you’ve chosen a shipping upgrade at Checkout, we ship via standard postage which does NOT include tracking. We set up shipping upgrades as an option as we prefer to offer our customers the most cost-effective solution as internationally tracked postage prices can be quite hefty.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.